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Talk to a human
Licensing questions, order help, author applications — the whole team reads every message and replies within one business day.
Before you write
Where are my download links?
Links are emailed instantly after checkout and again on the thank-you page. Check spam, then write to us with your order email and we will re-send them.
Can I use a file in client work?
Yes — the Grainfold commercial license covers unlimited client projects, seats and impressions. The full terms live on the licenses page.
How do I sell my own work here?
Apply on the become an author page. Reviews take about three days and you keep the majority of every sale.
Prefer email?
Write to hello@grainfold.market and include your order number if you have one — it halves the back-and-forth.